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Store Policies

Terms and Conditions:
Unless otherwise stated, all product is new in factory packaging
Some products require assembly!
Some items ship in the factory carton and therefore, if this is intended as a surprise when the package arrives at the door, the contents may be revealed.

Shipping
Most merchandise will ship within 3-5 business days unless an item is special order and or other shipping terms are listed in the description

The listed cost and shipping rate are for Contiguous 48 United States Only *

No PO Boxes as most items are shipped UPS or FedEx
Local pickup Not Available

* Hawaii, Alaska, US Territories, APO, International customers need to make special arrangements. Please email for rates and understand that shipping time in the listing will be extended by as many as three weeks.* Email CustomerCare@JordynsGifts.com

Payment
Immediate Payment by PayPal
Residents of Maryland must add sales tax to the sale amount before shipping
PayPal
Return policy

Most merchandise items are warranted by the manufacturer for a minimum of 1 year. Hand-signed sports memorabilia may not be returned after 3 days under any circumstances. If you wish to submit a Returned Merchandise claim, please email CustomerCare@JordynsGifts.com. Further specific instructions will be given within 1-3 business days. Please do NOT ship back unauthorized returns (or additional fees/delays may occur).


No merchandise may be returned under any circumstances unless said merchandise is defective. All non-product related fees (i.e. shipping and handling, etc) are not refundable. Any unauthorized returns may incur a $20% handling fee, and may not necessarily be re-stocked. Please note that payment refunds occur only when similar merchandise is not available for replacement.

We stand by the quality and craftmanship of all available merchandise. We will work with our customers to the best of our ability regarding any defective merchandise returns and/or shipping concerns.
 

Custom made cards, art, lamps, furniture and other items cannot be returned. All Sales are final!

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